Amaravati, Aug 10: Chief Minister YS Jagan Mohan Reddy has launched Pursuance and Monitoring Unit (PMU) call centre to oversee the functioning of village and ward secretariats and has released the guidelines for social audit besides launching internet services to village secretariats in remote areas.
During a review meeting here on Monday, the Chief Minister launched the Pursuance and Monitoring Unit (PMU) Call Centre which will closely oversee the functioning at village and ward secretariats and keep a vigil on the whether the deadlines are met or not in providing the services and will alert if any application is pending at any point.
The Call Centre will keep the official machinery on alert and will see that the applications are cleared and disposed of within the stipulated time and send alerts. Starting with four services, the scope of the PMU will be widened to 543 services and will have 200 employees.
The Chief Minister said, all applications for rice card, pension, aarogyasri card, house site pattas will be tracked by the PMU and a constant follow up will be there. This will track the work of the employee of Village Secretariat and upwards to MRO, MPDO and Secretary to see that the services are rendered within the prescribed timeline like ten days for rice card and pensions, 20 days for aarogyasri and 90 days for house site pattas.
The feedback on why the application was not cleared in the stipulated time should come to the CMO and the officials here should be talking to the concerned district collectors or joint collectors. The officials should remember that power comes out of responsibility.
The data from the Call Centre should be processed automatically and an analytical text should come out which should be followed up.
The Chief Minister has also released the guidelines for the social audit in village and ward secretariats and has also launched the internet services to remote are secretariats with functional broadband internet services in the remote area village secretariats. These services will be available in 512 secretariats where internet services are not available. They will be linked to other secretariats within two months.
The Secretariats will have digital boards displaying the welfare schemes the Government has been implementing and the information should be available to people. All village secretariats should have toilets. The focus should be on construction work of ward secretariats and urban health clinics.
The vacancies in village secretariats should be filled up by September and the employees should be given proper training on the various schemes being implemented by the government and there should be self assessment.
Panchayat Raj Minister Peddireddy Ramchandra Reddy, Chief Secretary Nilam Sawhney, Principal Secretary Ajaya Kalam and others participated in the meeting.